Impersonation Log

Track admin access to customer organizations

24Total Sessions
Last 30 days
12mAvg Duration
Per session
8Unique Orgs Accessed
This month
TimestampAdmin UserTarget OrganizationDurationActionsIP AddressStatus
2026-03-24 15:42:10
AM
Alex Morgan
TechCorp Solutions
18m6 actions192.168.1.42Active
Session Actions
15:42:10viewDashboardViewed organization dashboard
15:44:22viewContactsBrowsed contact list (page 1-3)
15:47:55settingsChannel SettingsReviewed WhatsApp channel configuration
15:51:08editAI AgentModified AI agent prompt template
15:55:30viewConversationsViewed conversation #4521 details
15:58:14messageSupport ThreadSent internal note to conversation #4521
2026-03-24 14:15:33
JL
Jordan Lee
Global Retail Inc.
7m4 actions10.0.0.87Completed
2026-03-24 12:30:05
AM
Alex Morgan
FinServ Partners
22m5 actions192.168.1.42Completed
Session Actions
12:30:05viewDashboardViewed organization dashboard
12:33:18viewWorkflowsInspected workflow automation rules
12:38:42editWorkflow #12Fixed broken trigger condition in automation
12:45:11settingsIntegrationsVerified Meta channel webhook configuration
12:50:30messageSupport ThreadAdded resolution note to support ticket #892
2026-03-24 11:05:18
SR
Sam Rivera
HealthPlus Group
4m2 actions172.16.5.23Completed
2026-03-23 16:42:55
JL
Jordan Lee
EduConnect Ltd.
15m5 actions10.0.0.87Completed
Session Actions
16:42:55viewDashboardViewed organization dashboard
16:45:30viewContactsSearched contacts for duplicate entries
16:48:22deleteContact #8891Removed duplicate contact entry
16:52:10editContact #8890Merged contact data from duplicate
16:56:40messageSupport ThreadNotified org admin about resolved duplicates
2026-03-23 14:20:11
AM
Alex Morgan
MediaWave Digital
9m3 actions192.168.1.42Completed
2026-03-23 10:15:22
SR
Sam Rivera
LogiTrans Co.
11m4 actions172.16.5.23Completed
2026-03-22 17:30:44
JL
Jordan Lee
FoodChain Global
6m3 actions10.0.0.87Completed
2026-03-22 13:10:08
AM
Alex Morgan
AutoDrive Systems
20m6 actions192.168.1.42Completed
2026-03-22 09:45:33
SR
Sam Rivera
CloudNest Hosting
8m3 actions172.16.5.23Completed
2026-03-21 15:22:17
JL
Jordan Lee
BrightPath AI
14m4 actions10.0.0.87Completed
2026-03-21 11:08:44
AM
Alex Morgan
QuickShip Logistics
5m2 actions192.168.1.42Completed
Showing 12 of 12 sessionsAll impersonation sessions are logged for compliance