Announcements
Platform-wide announcements for users
Platform Maintenance Window — March 29
Scheduled downtime for database migration and infrastructure upgrades. Expected duration: 2 hours starting at 02:00 UTC. All services will be temporarily unavailable.
New AI Agent Builder v2.0 is Live
Introducing visual drag-and-drop agent builder with conditional branching, knowledge base integration, and real-time testing simulator. Available now for Enterprise plans.
WhatsApp Business API Rate Limit Changes
Meta is updating rate limits for WhatsApp Business API effective April 1. Review the updated documentation for sending limits per tier. Contact support for limit increases.
Growth Plan: New Workflow Templates
We have added 15 new pre-built workflow templates including lead qualification, appointment booking, and order tracking flows. Access them from the Workflow Builder.
Q1 2026 Product Roadmap Update
Highlights include SSO/SAML for Enterprise, broadcast scheduling, advanced analytics dashboard, and multi-language AI agents. Read the full roadmap in our blog.
Security Advisory: Two-Factor Authentication
We strongly recommend enabling 2FA for all workspace administrators. Starting April 15, 2FA will be mandatory for Enterprise accounts with SSO disabled.
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